CitiData Centre Privacy Policy

CitiData Centre (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the secure and responsible handling of your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you visit our website, use our services, or interact with our company.

1. Information We Collect

We collect information to provide our services, improve user experience, and maintain operational security. The data we collect falls into the categories below:

a. Personal Information

Information you voluntarily provide through forms, inquiries, or communication channels, including:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any other details you submit when engaging with our services

b. Technical & Usage Information

Automatically collected data when you access our website or platforms, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and browsing behavior

  • Cookies and similar tracking technologies

c. Service-Related Data

For users of our cloud, colocation, or hosting services, we may collect additional operational data needed for delivery, security, maintenance, and performance optimization of our infrastructure services.

2. How We Use Your Information

We process collected information for the following purposes:

  • Delivering, managing, and optimizing our services

  • Improving website functionality and overall user experience

  • Responding to inquiries, support requests, and service needs

  • Sending service updates, newsletters, or promotional information (when permitted)

  • Enhancing safety, detecting fraudulent activity, and preventing security threats

  • Meeting legal, regulatory, and compliance obligations

3. Legal Basis for Processing (GDPR-Aligned)

Where applicable, CitiData Centre processes personal data based on:

  • Your consent

  • Performance of a contract you enter with us

  • Compliance with legal or regulatory requirements

  • Legitimate business interests, such as improving services or securing systems

4. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

  • Improve navigation and user experience

  • Analyze traffic and performance metrics

  • Remember user preferences

You may adjust cookie preferences through your browser settings at any time.

5. Sharing of Information

We do not sell your personal information.
We may share your data only with:

  • Trusted service providers involved in hosting, analytics, or technical support

  • Regulatory authorities when required by law

  • Partners assisting in delivering CitiData services under confidentiality agreements

All third parties must uphold strict data protection standards.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption and data protection technologies

  • Secure servers and controlled access protocols

  • Authentication, monitoring, and regular security audits

While we strive to protect your data, no security system is entirely foolproof.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Deliver and maintain our services

  • Comply with legal and regulatory requirements

  • Resolve disputes or enforce agreements

After these periods, data is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate data

  • Request deletion of your information

  • Withdraw consent for processing

  • Object to certain types of processing

  • Request data portability

To exercise any of these rights, contact: info@citidatacentre.com.

9. Third-Party Links

Our website may include links to external websites.
CitiData Centre is not responsible for the privacy practices, content, or security of third-party sites.

10. Children’s Privacy

Our services are not intended for individuals under age 16.
We do not knowingly collect information from minors. If such data is discovered, it will be deleted promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Last Updated” date. Continued use of our website or services indicates acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact:

CitiData Centre
Email: info@citidatacentre.com